Occupation information for Computer Network Support Specialists District Of Columbia

description

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.

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details

Currently Employed: 330

Projected Annual Job Openings: 30

Typical Hourly Wage: $37.14 - $48.03

Typical Annual Salary: $77,260 - $99,910

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typical training

Typical education needed for entry: Associate's degree

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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typical job duties
  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
  • Install network software, including security or firewall software.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Provide telephone support related to networking or connectivity issues.
  • Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
tools & technology
Tools:
  • Access servers
  • Circuit tester
  • Computer servers
  • Hard disk arrays
  • Network analyzers

Technology:
  • Backup or archival software
  • Network monitoring software
  • Network security or virtual private network VPN management software
  • Operating system software
  • Transaction security and virus protection software